Questions Clients Ask Before Starting

How many flight hours are included? There is no fixed number. Each contract is tailored to the corporation's usage profile: from 50 to 400 annual hours, with the possibility of accumulating unused hours in a common fleet pool. This avoids the "use it or lose it" pressure offered by other models.

What happens if a jet requires unscheduled maintenance? The itinerary management platform automatically reassigns another available aircraft within the same category. In our records, the average replacement time is less than 90 minutes. The client does not assume any additional costs for the change.

Can the route be changed on the same day? Yes, as long as the new route is within the jet's range and airport slots allow it. The air logistics team coordinates overflight permits and customs in real time. Last-minute modifications are a common requirement for boards with dynamic agendas.

What geographic coverage does the program have? We primarily operate in Argentina, Brazil, Chile, and Uruguay, with bilateral agreements that streamline immigration and customs procedures. For destinations outside South America, each case is evaluated based on fleet demand and slot availability.

Is there a minimum commitment period? Initial contracts typically have a duration of 12 months, with early exit clauses if the corporation reduces its travel volume. We do not apply cancellation penalties, but we do require a 60-day notice to reallocate the hours to other fleet members.

How are flights billed? Billing is monthly and includes a fixed fleet management fee plus the variable cost per flight hour. There are no hidden charges for fuel, crew, or handling. Each invoice breaks down the items so that the corporation's finance department can reconcile them without surprises.